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All Concerned:
The DWP has employed a
contractor to deliver bags
to ratepayers door to door.
Each weekday beginning
Wednesday at 7 am six teams
under contract with the DWP
will deliver a bag
containing two 20 Watt CFL
Bulbs,a CFL shaped magnet, a
"water wheel" and
informational brochures.
20,000 bags will be
delivered each weekday until
April for a total
distribution of 2.4 million.
The first deliveries will
occur in South Bureau.
The DWP is responsible for
the public information on
this campaign, but I wanted
to pass it to you in case
you think it might generate
calls for suspicious devices
or suspicious people....
etc.
Contract personnel
conducting the distribution
will be dressed uniformly in
green shirts and will carry
picture identification
(sample attached for your
information) containing a
telephone number
(888-823-8636) for customers
to call should they have any
questions or concerns
regarding the deliveries or
employees performing the
distribution services. All
customer calls pertaining to
missed deliveries, claims of
bulb damage, etc., should be
referred to 888-823-8636
(contractor number).
Customers calling this line
designated for the CFL
distribution who wish to
contact LADWP regarding
other issues/programs, will
be provided with the
1-800-DIAL DWP telephone
number and will be promptly
transferred to LADWP.
JOHN ROMERO, Lieutenant
Officer in Charge
Media Relations Section
213-485-3586 |